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ServiceNow CIS-SP Training Online | CIS-SP Valid Test Discount

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ServiceNow CIS-SP Exam Syllabus Topics:

Topic
Details

Topic 1

Foundational Data Management: This section of the exam measures the skills of Technical Consultants and examines how foundational data is brought into a domain-separated environment. The focus is on configuring and managing import sets and transformation maps to ensure accurate and isolated data loading per domain. It tests the ability to maintain clean, separated data environments during initial setup and routine updates.

Topic 2

Data Separation
Visibility: This section of the exam measures the skills of Technical Consultants and focuses on managing data visibility and flow within domain-separated environments. It assesses understanding of the sys_domain field, data flow between domains, and relationships such as "contains" that impact access. Visibility groups and special handling considerations are also tested to ensure the consultant can securely manage client data across domains.

Topic 3

Initial Domain Setup and Service Provider Architecture: This section of the exam measures the skills of Solution Architects and covers the foundational system settings and architectural understanding needed for setting up domain-separated environments. It includes managing system properties, configuring domain maps and company relationships, and understanding how to apply domain separation across single or multiple instances. This section also evaluates how well integrations can be structured within the context of domain separation.

Topic 4

Platform Governance and Reporting: This section of the exam measures the skills of ServiceNow Administrators and tests the ability to maintain effective platform oversight within domain-separated environments. It includes knowledge of update sets, scoped applications, reporting, and the use of the Domain Separation Center. This ensures administrators can govern deployments and maintain clarity in reporting across domains.

Topic 5

Domain Support in Applications: This section of the exam measures the skills of Solution Architects and evaluates knowledge of how various ServiceNow applications support domain separation. The exam assesses familiarity with domain support levels in key areas such as Service Catalog, Knowledge Management, Mobile, and Service Portal. Additionally, it includes emerging and advanced applications like CSM and ITOM to validate the candidate’s ability to implement scalable, domain-aware solutions.

ServiceNow ServiceNOW Certified Implementation Specialist - Service Provide Sample Questions (Q44-Q49):

NEW QUESTION # 44
The Default domain should be specifically used for which purposes?
Choose 2 answers

A. Help identify integrations that are incorrectly creating global data
B. to be configured as the Primary domain for an instance
C. contain sharable domain data across domains in an instance
D. contain the default process for an instance
E. Capture records with no domain on tables that should not have global data

Answer: A,E

Explanation:
The Default domain in ServiceNow is specifically used for the following purposes:
1. Help identify integrations that are incorrectly creating global data: The Default domain can be used to track and identify any integrations that are mistakenly creating data in the global domain instead of the intended specific domain. This helps in maintaining data integrity and ensuring that data is correctly segregated.
2. Capture records with no domain on tables that should not have global data: The Default domain is also used to capture records that do not have a domain specified on tables where global data should not be present. This ensures that such records are not incorrectly placed in the global domain, maintaining the separation and security of data.
For more detailed information, you can refer to the following resources:
* ServiceNow Support Article on Domain Separation
* Developing Domain-Separated Applications

NEW QUESTION # 45
Visibility can be granted to users by which of the following means:
Choose 2 answers

A. Default Domain
B. Group Membership
C. Role
D. User visibility domains

Answer: B,C

Explanation:
Visibility in ServiceNow can be granted to users through Group Membership and Role.
* Group Membership: Users can be assigned to specific groups, and these groups can be granted visibility to certain records or functionalities within ServiceNow. This method allows for efficient management of user permissions based on their group affiliations.
* Role: Roles define a set of permissions that can be assigned to users. By assigning roles to users, administrators can control what users can see and do within the platform. Roles are a fundamental part of access control in ServiceNow.
Reference:
* ServiceNow User Criteria and Access Control
* ServiceNow Group Management

NEW QUESTION # 46
Why would you set Choice Action to Ignore on a transform field map?

A. To insert missing rows in a referenced table.
B. To reject new rows that doen't have choice values present.
C. To transform a field value using a script.
D. To avoid inserting dummy referenced records into global.

Answer: D

Explanation:
Setting the Choice Action to "Ignore" on a transform field map in ServiceNow is used to avoid inserting dummy referenced records into the global domain. When importing data, if the system encounters a reference field value that does not match any existing records, setting the Choice Action to "Ignore" will prevent the creation of a new, potentially incorrect record. Instead, the system will skip the field and leave it blank, ensuring data integrity and avoiding the clutter of unnecessary records.
For more detailed information, you can refer to the following resources:
* ServiceNow Support Article on Transform Maps
* Choice Action Field in ServiceNow

NEW QUESTION # 47
If a business rule exists in the parent domain and a separate non-overriding business rule exists in the child domain, which rule will run for the child domain?

A. The child rule will run
B. Both rules will run
C. Neither rule will run
D. The parent rule will run

Answer: B

Explanation:
In ServiceNow, domain separation allows for the partitioning of data, processes, and administrative tasks into distinct domains within the same instance. When it comes to business rules, if a business rule exists in the parent domain and another non-overriding business rule exists in the child domain, both rules will be executed for the child domain1.
This behavior is part of the domain hierarchy logic, where the child domain inherits the properties and rules of its parent unless explicitly overridden. Since the business rule in the child domain is non-overriding, it does not cancel or replace the parent domain's rule. Instead, it adds to the logic that will be processed when the conditions for the business rule are met.
Therefore, when an action occurs that triggers the business rules, the system will first run the business rule from the parent domain followed by the business rule from the child domain. This ensures that the foundational logic set by the parent domain is always applied, while still allowing for additional, domain-specific customizations in the child domains2.
It's important to note that this behavior can be controlled and configured according to the needs of the organization, and understanding the implications of domain inheritance is crucial for proper domain separation management in ServiceNow3.

NEW QUESTION # 48
What is delegated administration?

A. Allows service providers to grant admin access to their customers.
B. Allows tasks and approvals to be handled temporarily by another user.
C. Allows users without the admin role to develop applicatoins.
D. Another name for Process Separation.

Answer: B

Explanation:
Delegated administration in ServiceNow allows tasks and approvals to be temporarily handled by another user. This functionality is particularly useful in scenarios where the primary user is unavailable, ensuring that workflows and processes continue without interruption. It helps maintain efficiency and continuity in service management by allowing designated users to take over specific responsibilities temporarily.
Reference:
* ServiceNow Product Documentation on Delegated Administration1
* ServiceNow Knowledge Base on Delegated Approvals and Tasks2

NEW QUESTION # 49
......

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