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Cost-Effective Salesforce Field-Service-Consultant Exam Preparation Material with Free Demos and Updates

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To become a Salesforce Certified Field Service Consultant, you must pass the certification exam, which consists of 60 multiple-choice questions. You will have 105 minutes to complete the exam, and you must score at least 62% to pass. Field-Service-Consultant exam is available in English, Japanese, and Spanish, and it can be taken online or at a testing center.

Salesforce Field-Service-Consultant Exam, also known as the Salesforce Certified Field Service Consultant Exam, is a certification exam designed to test individuals' knowledge and skills in the field of field service management using Salesforce. Field-Service-Consultant Exam is ideal for professionals who want to demonstrate their expertise in Salesforce field service management and consulting to potential employers, colleagues, and clients.

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To prepare for the Salesforce Field-Service-Consultant Certification Exam, candidates can take advantage of various resources, including online courses, study guides, and practice exams. Salesforce provides official study materials that can help candidates prepare for the exam. Candidates can also join study groups or attend training sessions to gain more knowledge and insights from experts in the field.

Salesforce Certified Field Service Consultant Sample Questions (Q139-Q144):

NEW QUESTION # 139
Universal Containers is looking to implement Entitlement Management to meet the following requirements:
1) Any employee from the customer account is eligible for support.
2) Specific purchased products are eligible for support.
What Objects should be set up for Entitlement Management?

A. Contracts and Assets
B. Contacts and Service Contracts
C. Accounts and Service Contracts
D. Accounts and Assets

Answer: C

NEW QUESTION # 140
Which three objects are associated to the Work Type? Choose 3 answers

A. Resources
B. Products Required
C. Service Appointments
D. Skill Requirements
E. Articles

Answer: B,C,D

Explanation:
Explanation
These three objects are associated to the work type, as they define the skills, products, and service appointments that are related to the type of work performed. References:
https://help.salesforce.com/s/articleView?id=sf.fs_work_types.htm&type=5

NEW QUESTION # 141
Universal Containers wants to offer customers a Maintenance Plan that provides 12 monthly checkups.
The customer will call to schedule eachvisit.
How should a Consultant configure the Maintenance Plan to meet this requirement?

A. Set Frequency to 1 Month; Generation Timeframe of 1; check Auto-generate work orders.
B. Set Frequency to 1 Month; Generation Timeframe of 1; uncheck Auto-generate work orders.
C. Set Frequency to 1 Month; Generation Timeframe of 12; check Auto-generate work orders.
D. Set Frequency to 1 Month; Generation Timeframe of 12; uncheck Auto-generatework orders.

Answer: D

Explanation:
Frequency is a field on the Maintenance Plan objectthat defines how often work orders should be generated from maintenance plans such as daily, weekly, or monthly[228]. Generation Timeframe is a field on the Maintenance Plan object that defines how many work orders should be generated from maintenance plans at a time such as 1, 2, or 12[229]. Auto-generate work orders is a field on the Maintenance Plan object that enables or disables the automatic generation of work orders from maintenance plans[230]. Setting Frequency to 1 Month; Generation Timeframe of 12; uncheck Auto-generate work orders would allow Universal Containers to offer customers a MaintenancePlan that provides 12 monthly checkups where the customer will call to schedule each visit by creating maintenance plans that generate one work order permonth for 12 months but do not generate them automatically until the customer calls[231]. Setting Frequency to 1 Month; Generation Timeframe of 1; check Auto-generate work orders would not allow Universal Containers to offer customers a Maintenance Plan that provides 12 monthly checkups where the customer will call to schedule each visit. It would create maintenance plans that generate one work order per month for one month and generate them automatically without waiting for customer calls. Setting Frequency to 1 Month; Generation Timeframe of 12; check Auto-generate work orders would not allow Universal Containers to offer customers a Maintenance Plan that provides 12 monthly checkups where the customer will call to schedule each visit. It would create maintenance plans that generate one work order per month for 12 months and generate them automatically without waiting for customer calls. Setting Frequency to 1 Month; Generation Timeframe of 1; uncheck Auto-generate work orders would not allow Universal Container

NEW QUESTION # 142
Universal container needs to verify that a repair job has been completed to the customer satisfaction before an invoice can be generated Which two items should the consultant consider?
Choose 2 answers

A. Configure signature blocks for service report templates
B. Generate service in the organization's default language
C. Add service reports templates to the appropriate repair work type
D. Send a feedback survey to the customer when a service appointment is completed

Answer: A,C

Explanation:
Explanation
Service reports are documents that summarize the details and outcomes of a service appointment such as work performed, products consumed, customer feedback, etc.[25]. Configuring signature blocks for service report templates allows capturing customer signatures as proof of job completion before generating invoices[26].
Adding service report templates to the appropriate repair work type allows automatically generating service reports based on the work type of the service appointment[27]. Generating service in the organization's default language would not verify that a repair job has been completed to the customer satisfaction. Sending a feedback survey to the customer when a service appointment is completed would not ensure that an invoice can be generated. References:
https://help.salesforce.com/s/articleView?id=sf.fs_service_reports_overview.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.fs_service_reports_signature_blocks.htm&type=5
https://help.salesforce.com/s/articleView?id=sf.fs_service_reports_work_types.htm&type=5

NEW QUESTION # 143
Universal Containers Just started its Field Service Implementation and is configuring Service Territories and Locations. The Locations need to be associated to Territories.
In which two ways should the Consultant show this relationship?
Choose 2 answers

A. Create the Service Territory Location as a Service Territory lookup field.
B. Create the Service Territory Location as a Location lookup field.
C. Add the Service Territory Location Related List on the Location page layout.
D. Add the Service Territory Location Related List on the Service Territory page layout.

Answer: B,D

NEW QUESTION # 144
......

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